How our weekly and monthly subscription works
Our subscription service provides uninterrupted access to your chosen products with flexible weekly or monthly billing cycles.
No fixed rental end date: Continue renting as long as you need.
Automatic renewal: Subscriptions renew automatically at the start of each billing cycle to ensure no interruptions.
Important: Once a subscription renews, it cannot be canceled or refunded for that billing period. To avoid renewal, please schedule your return at least one day before the subscription renewal date.
Scenario: You placed an order over the weekend and selected Monday for delivery. During checkout, you chose the weekly subscription plan.
On Monday, your items were delivered, and you started using them. The delivery and pickup fees were charged initially when placing the order, and the weekly rental fee was charged shortly after delivery.
Your rental period runs from Monday to the following Monday (7 days). The plan automatically renews unless you return the items.
To avoid being charged for another week, you must return the items no later than the following Monday. If you schedule a pickup after Monday (e.g., Tuesday or Wednesday), the subscription will renew, and partial refunds are not available.
Renewals: Subscriptions renew automatically at the start of each billing cycle.
Returns: Schedule returns at least one day before renewal to avoid being charged.
No Partial Refunds: Once a billing period starts, refunds for unused days are not possible.
Cancellation Policy: https://www.monis.rent/cancellation-policy
We hope this article makes our subscription service clear and easy to use. If you have additional questions, feel free to contact our support team via the helpdesk.
No fixed rental end date: Continue renting as long as you need.
Automatic renewal: Subscriptions renew automatically at the start of each billing cycle to ensure no interruptions.
Important: Once a subscription renews, it cannot be canceled or refunded for that billing period. To avoid renewal, please schedule your return at least one day before the subscription renewal date.
Use case example
Scenario: You placed an order over the weekend and selected Monday for delivery. During checkout, you chose the weekly subscription plan.
On Monday, your items were delivered, and you started using them. The delivery and pickup fees were charged initially when placing the order, and the weekly rental fee was charged shortly after delivery.
Your rental period runs from Monday to the following Monday (7 days). The plan automatically renews unless you return the items.
To avoid being charged for another week, you must return the items no later than the following Monday. If you schedule a pickup after Monday (e.g., Tuesday or Wednesday), the subscription will renew, and partial refunds are not available.
Key points to remember
Renewals: Subscriptions renew automatically at the start of each billing cycle.
Returns: Schedule returns at least one day before renewal to avoid being charged.
No Partial Refunds: Once a billing period starts, refunds for unused days are not possible.
Cancellation Policy: https://www.monis.rent/cancellation-policy
We hope this article makes our subscription service clear and easy to use. If you have additional questions, feel free to contact our support team via the helpdesk.
Updated on: 18/12/2024
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