Articles on: 1. Before Delivery

When do I get charged?

When placing your online order, you can choose between two payment options:


  1. Fixed Rental Period:


  • Pay a one-time, upfront amount for the entire rental period (one invoice).


  1. Weekly or Monthly Subscription:


  • At checkout, you’ll only be charged for the delivery and pickup fees, as well as the priority delivery fee (if selected).

  • The weekly or monthly rental fee will be charged automatically after the items are delivered to you.


For subscription payments, you will receive an email notification whenever a charge is authorized, including the subscription renewal date.


Important Notes:


  • To avoid additional charges, you must cancel/return your rental items at least one day before the subscription renewal date.
  • Accidental renewals are non-refundable.
  • If you select a monthly subscription and return your items partway through a billing period (e.g., after 1.5 months), the full charge for the second month will still apply.


Updated on: 26/11/2024

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