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How can I speak to a human support agent?

How Can I Speak to a Human Support Agent?

If you need to speak with a human support agent or a real customer service representative, follow these simple steps to get the help you need:

Chat Assistance:
To connect with a live human operator via our chat system, simply type the word "human" in the chat. This will stop the automated bot responses and transfer you to a customer service representative for personalized assistance.

WhatsApp Support for Existing Customers:
If you're already a customer, you can reach out directly to the support team in your local warehouse using the WhatsApp number associated with your account. This is the quickest and most effective way to get help tailored to your location.

Note: If you need to update or change the WhatsApp number linked to your account, follow the steps below.

Update Your WhatsApp Number:
To change your WhatsApp number:
- Visit [my.monnis.rent](https://my.monnis.rent) and log into your account.
- Navigate to the Profile section in the menu.
- Update your WhatsApp number and save the changes.

By keeping your contact details up-to-date, you'll ensure smooth communication with our support team when you need it most.


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- "speak with a representative"
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- "update support number"
- "reach a live agent directly"
- "speak to a real person online"

Updated on: 26/11/2024

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