Articles on: Before Delivery

When do I get charged?

When placing your online order, you can choose between two payment options:

Fixed Rental Period:

Pay a one-time, upfront amount for the entire rental period (one invoice).

Weekly or Monthly Subscription:

At checkout, you’ll only be charged for the delivery and pickup fees, as well as the priority delivery fee (if selected).

The weekly or monthly rental fee will be charged automatically after the items are delivered to you.

For subscription payments, you will receive an email notification whenever a charge is authorized, including the subscription renewal date.

Important Notes:

To avoid additional charges, you must cancel/return your rental items at least one day before the subscription renewal date.
Accidental renewals are non-refundable.
If you select a monthly subscription and return your items partway through a billing period (e.g., after 1.5 months), the full charge for the second month will still apply.

Updated on: 26/11/2024

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