How do I cancel my order?
To cancel your order:
Visit your Orders page.
Click on the menu icon on the right side of the order.
Select Cancel Order.
You have two refund options:
Gift Code Refund: Receive a gift code for 100% of your order value, redeemable on your next purchase.
Direct Refund to Card: A refund will be issued to your card, minus a 5% processing fee.
Please note that refunds to your card may take up to 10 business days, depending on your bank.
Important Information:
Non-Refundable Delivered Orders: Once items have been delivered, orders are non-refundable.
Returning Delivered Items: If your travel plans change, you can return delivered items early. Simply:
Go to your Orders page.
Process a Return and select a pick-up date.
If you have further questions, feel free to contact our support team.
Visit your Orders page.
Click on the menu icon on the right side of the order.
Select Cancel Order.
You have two refund options:
Gift Code Refund: Receive a gift code for 100% of your order value, redeemable on your next purchase.
Direct Refund to Card: A refund will be issued to your card, minus a 5% processing fee.
Please note that refunds to your card may take up to 10 business days, depending on your bank.
Important Information:
Non-Refundable Delivered Orders: Once items have been delivered, orders are non-refundable.
Returning Delivered Items: If your travel plans change, you can return delivered items early. Simply:
Go to your Orders page.
Process a Return and select a pick-up date.
If you have further questions, feel free to contact our support team.
Updated on: 26/11/2024
Thank you!