How do I cancel my order?

1. Visit your Orders page.
2. Click on the menu icon on the right side of the order.
   
3. Select Cancel Order.
   o cancel your order:

You have two refund options:

• Gift Code Refund: Receive a gift code for 100% of your order value, redeemable on your next purchase.
• Direct Refund to Card: A refund will be issued to your card, minus a 15% processing fee.

Please note that refunds to your card may take up to 10 business days, depending on your bank.
**
Important Information:

Non-Refundable Delivered Orders: Once items have been delivered, orders are non-refundable.

Returning Delivered Items: If your travel plans change, you can return delivered items early. Simply:

Go to your Orders page.

Process a Return and select a pick-up date.

If you have further questions, feel free to contact our support team.**

• Non-Refundable Delivered Orders: Once items have been delivered, orders are non-refundable.
• Returning Delivered Items: If your travel plans change, you can return delivered items early. Simply:
  

1. Go to your Orders page.
   
   
2. Process a Return and select a pick-up date.
   

If you have further questions, feel free to contact our support team.

Updated on: 07/03/2025