How the Reward Balance Work
Summary on you can earn a Reward
At monis, good customers get rewarded. You earn credit for the things that make you a great customer to work with — and that credit goes straight toward your future rentals.
Any customer with an account can earn rewards, and any active rental qualifies you.

How to earn a reward:
- Returning your items on time and in good condition, keeping your account in good standing (invoices paid, and nothing outstanding), earns you a dynamic reward up to $15 based on order volume and rental length credited to your reward balance once the ordered is fully returned.
- Leaving a positive review on Google Maps, earn $5
- Leaving a positive review on Trustpilot, earn $5
- Referring a friend who signs up and makes his first order, earn $10
How rewards are applied:
Rewards land in your account as a credit balance. Here's how it works:
- It's applied automatically to your upcoming invoices, so your next rentals cost less
- It's non-refundable and can't be withdrawn as cash
- It never expires
FAQ
How much is the dynamic reward?
It ranges up to $15, depending on your order volume and rental length.
When does the credit show up?
Once our technician team has checked your returned items and marked the order as returned, you'll get an email. If everything's complete and in good condition, that email also confirms your reward has been paid out. To see it, just log into your account and go to Rewards.
Do I need a minimum balance to use it?
No minimum. Any available balance is automatically applied to your next invoice.
Does it cover the whole invoice or just part?
It can cover the whole thing. Any leftover balance carries over to your next invoice, and keeps applying until it's 100% used.
Can I earn the review reward more than once?
One reward per person, per platform — so you can earn once on Google and once on Trustpilot.
Is there a limit on referrals?
No cap. Every friend who signs up and completes their first order earns you a reward, however many that is.
Updated on: 20/08/2026
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