How do I return only one item?
For subscription orders, you can choose to return only one item instead of returning all items. Here’s how you can do it:
Go to the "My Orders" Page: Navigate to your order page and click on My Orders.
Click the "Return Items" Button: Locate the subscription order you want to modify and select the Return Items button.
Access the Return Items Page: On the return menu page, you will see a list of items included in your order. Here you can:
- Select the specific item(s) you want to return. You can choose to return only one item or multiple items.
- Confirm your selection.
Complete the Return Details:
- You can update the return address if needed. If the updated address is significantly farther from the warehouse, additional fees may apply. You will be notified of these charges.
- If you are only returning one item (partial return), an additional pickup fee will be applied.
Confirm Your Changes: Ensure all details are correct before submitting your return request.
Once you complete the steps, your request to return a single item will be processed. If you have any issues or questions, feel free to contact our support team for assistance.
Go to the "My Orders" Page: Navigate to your order page and click on My Orders.
Click the "Return Items" Button: Locate the subscription order you want to modify and select the Return Items button.
Access the Return Items Page: On the return menu page, you will see a list of items included in your order. Here you can:
- Select the specific item(s) you want to return. You can choose to return only one item or multiple items.
- Confirm your selection.
Complete the Return Details:
- You can update the return address if needed. If the updated address is significantly farther from the warehouse, additional fees may apply. You will be notified of these charges.
- If you are only returning one item (partial return), an additional pickup fee will be applied.
Confirm Your Changes: Ensure all details are correct before submitting your return request.
Once you complete the steps, your request to return a single item will be processed. If you have any issues or questions, feel free to contact our support team for assistance.
Updated on: 26/11/2024
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