How do I return only one item?

For subscription orders, you can choose to return only one item instead of returning all items. Here’s how you can do it:

1. Go to the "My Orders" Page: Navigate to your order page and click on My Orders.
   

2. Click the "Return Items" Button: Locate the subscription order you want to modify and select the Return Items button.
   

3. Access the Return Items Page: On the return menu page, you will see a list of items included in your order. Here you can:

• Select the specific item(s) you want to return. You can choose to return only one item or multiple items.
  
• Confirm your selection.

4. Complete the Return Details:

• You can update the return address if needed. If the updated address is significantly farther from the warehouse, additional fees may apply. You will be notified of these charges.
• If you are only returning one item (partial return), an additional pickup fee will be applied.

5. Confirm Your Changes: Ensure all details are correct before submitting your return request.

Once you complete the steps, your request to return a single item will be processed. If you have any issues or questions, feel free to contact our support team for assistance.

Updated on: 26/11/2024