Articles on: After Delivery

How do I return my order?

2. How do I return subscription orders


For subscription orders, here’s how you can update your return details:


  1. Click the "Return Items" Button: Locate the order you want to modify and select the Return Items button.
    Subscription order


  1. Open the Return Items Dialog: On the return menu dialog, you can:


  • Select ** **Return Items:
    • Select specific items for partial return or choose to return all items.
    • Note: Partial returns will incur an additional pickup fee.
  • Change the Return Date: Adjust the return date if needed.
    Return items dialog


Additional charge for partial return


  1. Edit Return Items: You can update the return date and address or cancel the return entirely if you want to modify the items being returned.
    Update return items
    Please ensure your updates are confirmed before exiting the page to avoid any issues. If you have questions, contact our support team for assistance.

Updated on: 14/06/2025

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