How to Setup

1. Unpacking

1. Remove the laptop, power adapter, and any additional accessories from the box.
2. Place the laptop on a flat, stable surface.
3. Connect the power adapter to the laptop and plug it into a power source.

2. Setting up

1. Turn on the Office Windows Laptop.
2. Use the log in credential shown on the white label on your Office Windows Laptop.

• Important Note: Do not change any pre installed log in or account, otherwise a $60 refurbishing fee will be charged!

How to Return

1. Backup Your Data

1. Ensure all personal data is backed up using an external drive or Microsoft account.
2. Log out from your Microsoft account to ensure no personal data is left.
3. Log out of any other websites and applications you used.
4. Turn off the Windows laptop.

2. Clean and Repack the Device

1. Use a soft, dry cloth to clean the device. Avoid using cleaning agents directly on the Laptop.
2. Carefully repack the Laptop, power cable, and all accessories in the original packaging.

Important Notes

• Remove Microsoft account: Make sure your Microsoft account is signed out before returning the device. If we can't access the Laptop and need to reset it, a $60 refurbishing fee will be charged.
• Complete Packaging: Missing accessories or packaging will result in extra fees.
• Report Issues: Inform us immediately about any damage or problems. Do not attempt unauthorized repairs.

Updated on: 04/10/2025