> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.monis.rent/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Starlink setup guide


#### 1. Download the Starlink App

* Install the Starlink app on your smartphone or tablet: [https://www.starlink.com/app](https://www.starlink.com/app)

#### 2. Position the Dish

* Choose a location with a clear view of the sky (e.g., rooftop or open field).
* Use the app’s scan feature to check for obstructions and ensure adequate satellite coverage.

![](https://storage.crisp.chat/users/helpdesk/website/807e2a8d46912800/starlink-setup-view_zfaemk.jpg)

#### 3. Connect and Power On

1. Attach the Starlink WiFi router to the dish using the provided cables.
2. Plug the system into a power source.
3. Wait a few minutes for the router to activate.

#### 4. Connect to WiFi

* Join the WiFi network with your device:
    
* **Network Name:** Monis Starlink
* **Password:** starlinkbali24

* You can monitor performance and signal quality in the app.

#### 5. Connection Information

* The device operates on a **Mobile - Regional plan**, providing coverage throughout Indonesia.
* **Note:** Initial satellite connection may take a few minutes.

# How to Return the Starlink

#### 1. Stow the Dish

* Open the Starlink App.
* Go to **Settings** and select **"Starlink"**.
* Slide the **"Stow"** slider to the right.
    
* This action moves the dish into the stow position for safe packing and transport.

#### 2. Reset WiFi Credentials (only if changed)

* If you changed the WiFi name or password, reset it to:
    
* **Network Name:** Monis Starlink
* **Password:** starlinkbali24

#### 3. Clean and Pack

* Clean the dish, router, and cables to remove dust or debris.
* Repack all components, including the dish, router, cables, and original packaging materials, securely into the box.

![](https://storage.crisp.chat/users/helpdesk/website/807e2a8d46912800/starlink-packaging_dn489t.jpg)

### Important Notes

* **Missing Accessories:** Ensure all components are included. Missing items may result in additional charges.
* **Improper Setup or Stowing:** If the dish is not returned in the stow position or with altered settings, a refurbishing fee of $50 will apply.
* **Damage:** Report any damage immediately. Unauthorized repairs are not allowed and may incur additional fees.
* **Disclaimer: **Monis Rent is not responsible for connectivity issues; it is the customer's responsibility to ensure the Starlink dish has a clear view of the sky for optimal performance.