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# DisplayLink Docking Station setup guide

# How to Setup  
**Model: UG64PD25PRO-B1 / WL-UG69PD25 Pro Series**

This guide explains how to install, connect, and use your WAVLINK docking station.

## System Requirements
* CPU: Intel i5 or higher  
* RAM: 4 GB or more  
* Windows 7 / 8 / 10 / 11 (latest updates)  
* macOS 10.x or newer  
* USB-C port with **full functionality**:
* Data Transfer  
* USB-C Power Delivery  
* Video Alternate Mode 

> If your USB-C port does not support these features, external displays may not work.



## Step 0 – Install the Driver (Required)

This dock uses DisplayLink technology. Install the driver **before** connecting the dock.

👉 Driver download:  
https://www.wavlink.com/en_us/WL-UG69PD25 or
https://www.wavlink.com/en_us/drivers/download/5ca50c5f17bd.html

1. Open the link.
2. Choose your operating system (Windows or macOS).
3. Download the driver.
4. Run the installer:
* Windows: `.exe`
* macOS: `.dmg`
5. Follow the installer steps.
6. Restart your computer.Important: Use this guide for Mac OS:

Important: Use this guide for Mac OS:
${frame}[](https://docs.google.com/viewer?url=https%3A%2F%2Fmy.monis.rent%2Fimg%2FWL-UG69PD25-Pro-English.pdf&embedded=true)



## Step 1 – Connect Power

1. Plug the power adapter into **DC IN (20V/8A)** on the dock.
2. Plug the adapter into a wall socket.

> The dock requires external power for stable multi-display operation.



## Step 2 – Connect to Your Laptop

Connect the dock to your laptop using the **USB-C (Host, PD100W)** port.

* The host USB-C port can deliver up to **100W charging** to your laptop.




## Step 3 – Connect Monitors

The dock supports up to **three external displays**.

> In each “Display Group”, **HDMI and DisplayPort cannot be used at the same time**.  
> Use **either HDMI or DisplayPort per group. :contentReference[oaicite:5]{index=5}**

### Single Display
* Connect your monitor to:
* HDMI 1, **or**
* HDMI 2 / DisplayPort 2, **or**
* HDMI 3 / DisplayPort 3
![monior 1 connect](https://storage.crisp.chat/users/helpdesk/website/-/8/0/7/e/807e2a8d46912800/screenshot-2026-01-10-at-09263_1xumm8s.png)

### Dual Display
1. Monitor 1 → HDMI 1  
2. Monitor 2 → HDMI 2 / DisplayPort 2 **or** HDMI 3 / DisplayPort 3


![](https://storage.crisp.chat/users/helpdesk/website/-/8/0/7/e/807e2a8d46912800/screenshot-2026-01-10-at-09271_osggtm.png)


### Triple Display
1. Monitor 1 → HDMI 1  
2. Monitor 2 → HDMI 2 / DisplayPort 2  
3. Monitor 3 → HDMI 3 / DisplayPort 3


![](https://storage.crisp.chat/users/helpdesk/website/-/8/0/7/e/807e2a8d46912800/screenshot-2026-01-10-at-09275_19dgxrz.png)


> Supported resolutions go up to **3840×2160 @ 60Hz** depending on your laptop’s DisplayPort version (DP 1.2 / DP 1.4). :contentReference[oaicite:6]{index=6}



## Step 4 – Connect Accessories

Use the dock’s ports for:

* USB-A (10 Gbps) – keyboard, mouse, drives  
* USB-C (10 Gbps) – modern peripherals  
* Gigabit Ethernet – wired network  
* 4-pole audio jack – headset or speakers

All devices are plug-and-play.



## Display Settings

### Windows
1. Right-click → **Display Settings**  
2. Choose:
* Duplicate  
* Extend  
* Rotate  

![](https://storage.crisp.chat/users/helpdesk/website/-/8/0/7/e/807e2a8d46912800/screenshot-2026-01-10-at-09290_djjuu1.png)


### macOS
1. Apple Menu → **About This Mac** → **Displays** 
2. Use **Mirror** or **Extend**  
3. “Gather Windows” to configure all screens


![](https://storage.crisp.chat/users/helpdesk/website/-/8/0/7/e/807e2a8d46912800/screenshot-2026-01-10-at-09294_drek8y.png)




## Troubleshooting

**Dock gets warm**  
* This is normal during operation. Place the dock in an open area for heat dissipation.

**No display**
* Ensure the driver is installed.
* Restart your computer.
* Check that your USB-C port supports data + video.
* Verify monitor input (HDMI / DP).

**No power to laptop**
* Confirm your laptop supports USB-C Power Delivery. 

**Cannot extend displays**
* Verify the dock appears in Task Manager / System Info.
* Reinstall or update the driver.



## Safety Notes
* Keep the dock away from moisture.  
* Do not use the device if it has been dropped or damaged.  
* If the device does not operate as expected, have it checked by a technician. 



Your WAVLINK docking station is now ready to transform a single USB-C port into a full desktop workstation.